Maintenance infraction:

 Question 1.  I  received a notice from Kraemer Triad regarding a branch in my front yard. This is to inform the board that I have my yard pruned semi-annually and I do not need to be informed that I have a branch out of place. See Response

Question 2.  These are difficult financial times for some of our neighbors, but, during a recent round of golf, I noticed at least three golf-course-bordering homes in significant need of home repair. Lawns need to be cut, pool cage screens are torn and missing, roofs need power washing, etc. Does the board have any way to help these folks maintain their properties? This is reciprocal season for golfers and, if I were a visiting golfer, I would be appalled at the condition of these homes.  See Response

Question 3.  Within the past few months there has been a significant upsurge of anger within our neighborhood directed towards the Board and the management company of Kramer-Triad. Sadly, there is a general consensus that we are now living in a "police state" with threatening letters and sometimes outrageous fines inclusive of legal fees for infractions of our by-laws some of which appear ludicrous. We have been Gateway residents for 9 years and love this community and our neighbors. This is a neighborhood of individuals and families and the vast majority are very conscious and concerned of keeping our environment one that will not only grow in value, but be one within which we enjoy living.

We all are beginning to wonder who will be next. Can you please let us know who receives the infraction complaints, who is responsible for investigating the validity, why is a courteous letter is not sent prior to the threatening letter, why is the response from Triad-Kramer non existent or late, why are calls during their office hours directed to an answering service, how can fines be levied weeks later at astronomical amounts, who dictates how long to wait before the fine is sent, who dictates the absurd legal fees, and why is this happening to great neighbors who do nothing but enhance our neighborhood? The fines are sent weeks later and the large amounts make us very suspicious that somebody may profit handsomely from them. This is a serious accusation that started us thinking that we all better get to the bottom of this before our neighborhood is ruined.

We respect that being a Board member is very challenging but we would like to ensure that the board recognizes that it may be time for changes in our by-laws.  See Response

Question 4.  This e mail is in reference to the abandoned property on Bent Pine Drive. As you might know this property was been abandoned last fall by the owners and continues to fall into a more deteriorating condition. It has become a neighborhood eyesore and is in violation of our deed of restrictions. To my knowledge, the electrical service has been terminated as well as the water utilities. What actions do you plan to take to get this property back into compliance and what is the timeline? I look forward to hearing from you on this issue.  See Response

Question 5.  Will those that have moldy roofs be required to clean them?  See Response

Question 6.   I just recently received a note about the "cleanliness" of my roof, even though I had the roof and walls cleaned May 2007.  I did it just before I  had the whole house completely painted.   It looked brand new.   I don't like the way I was approached and I disagree heavily with the subjective analysis of my home.  How do I go about getting a mediator, or am I going
to have to wait until Alliant Property initiates legal action.  And why would they give me 30 days in the middle of hurricane season?   I will be glad to leave it up to the board for mediation.  I prefer to do it that way than have to take it to a judge, but at this point I will if there is no other choice.  I can't afford to clean my roof every year.  See Response

Question 7.  As we do not live at Gateway on a permanent basis and visit occasionally until we are in the happy circumstance that we can move down to Gateway permanently, it was very much appreciated you sending us a note that our roof needs pressure washing. However, I am appalled by the way that was communicated to us. The tone in this FIRST notification we received sounds almost threatening. Also, we received two letters with the same notification on the same day. One was sent by regular mail (42 cts stamp) and the other one by registered mail with POSTAGE of $ 5.25!!!! I was told that all these notifications are sent out by registered mail and that the fees for these types of mailings have even increased in price. What a waste of money ..... I am sure that this money could be used in a more efficient way.  See Response

Question 8:  The property (12110 Fairway Isle Drive) vacant since January 2008. I understand it has been foreclosed and is under bank ownership. Over the last many months, neighbors have pitched-in with lawn care and such; however the home is now in major disrepair. Specifically the roof is moldy, the shrubs are overgrown and harboring pests and the pool is an abyss of mosquitoes and algae. The property is an eyesore, thereby contributing to lower property values, bit more importantly it is unsafe. I have a small child -- and have avoided playing in the area adjacent to this house. What steps have been taken to work with bank and / or Alliant to remedy this hazardous situation (and other properties like this one)? Thank you.  See Response